Marlis Krooshof

Who is responsible for Employee Experience?

Employee Experience (EX) is a concept that the (HR) world cannot stop writing about. Google shows 570.000.000 hits when you search for EX and there are many definitions circulating. However, there is no clear answer to the question who is responsible for EX. When we go over different books, articles and whitepapers, we can do nothing other than conclude that HR is overestimating her part.

A vision and approach to EX

Investing in EX has significant positive impact on organisations. It is therefore no surprise that organisations are eager to influence and enhance it. But who is responsible for EX?

In this whitepaper we provide you with our answer, as well as approach and vision to this interesting concept.

Click here to download our whitepaper on EX.